Privacy Policy
This Privacy Policy outlines how Rentalancer LTD ("we", "us", or "our") collects, uses, shares, and safeguards your personal information when you visit our website (rentalancer.com), interact with us online, or use our services.
1. Information We Collect
We may collect personal information directly from you when you submit forms on our website, contact us by email, or communicate with us in any other way. This includes, but is not limited to:
- Your full name
- Email address
- Phone number (optional)
- Business name
- Any message or inquiry you send us
We may also collect technical data such as your IP address, browser type, and pages visited, using cookies or analytics tools (see our Cookie Policy).
2. Legal Basis for Processing
We process your personal data based on the following lawful bases under the UK GDPR:
- Your consent (when applicable)
- Performance of a contract with you
- Compliance with legal obligations
- Our legitimate business interests
3. How We Use Your Information
- To provide services you request
- To respond to your inquiries
- To improve our website and offerings
- To send administrative or promotional communications (if you’ve opted in)
- To analyze usage trends and improve user experience
- To comply with our legal obligations
4. Sharing Your Information
We do not sell your data. We may share personal information with trusted third-party providers who help us operate our website and deliver services, such as hosting platforms or email service providers. All third parties are contractually obligated to protect your data.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure.
7. Your Rights
Under data protection laws, you have the right to:
- Access the data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Withdraw consent at any time (if processing was based on consent)
- Object to processing where applicable
To exercise any of these rights, please contact us at info@rentalancer.com.
8. International Transfers
Your data may be transferred and stored outside the UK. In such cases, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by relevant authorities, in compliance with applicable data protection laws.
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content or privacy practices of such websites. We recommend reading their privacy policies.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this policy or how we handle your data, contact us at:
Rentalancer LTD
71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
info@rentalancer.com